contributors
Sujata Mukherjee

Sujata Mukherjee is a problem solver, trust & safety leader and digital anthropologist with 20 years building trusted product experiences, leading research and scaling CX functions. She is currently Senior Director of Trust & Safety Product Management at Upwork, and previously led research, advocacy and operations functions at Google’s Trust & Safety organization. Earlier in her career, she led incident management and delivery excellence programs at IBM and Genpact. Beyond her corporate roles, she co-chairs the Global Majority Research Committee at the Trust & Safety Foundation and provides product advisory for several marketplace startups.